Privacy Policy

The information provided on this page is for general informational purposes only and does not constitute legal advice. Every business is different, and privacy laws vary by jurisdiction. While we strive to ensure this policy reflects best practices and legal awareness, Volterra Energy Marketplace (VEM) recommends consulting with a qualified attorney to ensure full compliance with local and international privacy regulations, including GDPR, CCPA, and PIPEDA.

VEM assumes no responsibility for any liabilities, damages, or outcomes resulting from the use or interpretation of this content.

• Contact and subscription forms on our website

• Purchases made through our carbon offset marketplace

• Use of our tools, such as calculators or downloadable reports

• Cookies and third-party analytics services (e.g. Google Analytics)

At Volterra Energy Marketplace (VEM), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and safeguard your information when you visit our website or engage with our services. By using our site, you agree to the terms outlined here.

A privacy policy isn’t just a formality—it’s a commitment to transparency and trust. Whether you’re using one of our carbon calculators, subscribing to our updates, or purchasing offsets, we want you to know exactly how your data is handled.

We collect both personal and non-personal data, including:

• Name, email address, phone number, and organization (when submitted via forms)

• IP address, device info, browser type, and usage behavior (via analytics and cookies)

• Payment and transaction details (for purchases or donations)

• Any other information you choose to share with us directly

VEM uses cookies to improve user experience and understand website traffic. You can adjust your browser settings to manage cookies or disable tracking. Our use of cookies is limited to essential and performance-related purposes.

We retain personal information only as long as needed to fulfill the purposes outlined in this policy or to comply with applicable laws.